• 3 May 2023
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Artificial Intelligence’s Impact on Employment at IBM and Chegg

Artificial Intelligence’s Impact on Employment at IBM and Chegg

IBM and Chegg, two leading technology companies, have announced their intention to adopt artificial intelligence (AI) technologies for optimizing their workforce. The move is expected to streamline operations, reduce costs, and increase efficiency, but it has raised concerns about potential job losses.

IBM, a multinational technology company, plans to use AI to automate various tasks and processes, including customer service, marketing, and supply chain management. The company has already invested heavily in AI research and development and has developed a range of AI-powered products and services.

Chegg, an education technology company that provides digital learning resources, plans to use AI to personalize learning experiences and improve student outcomes. The company has developed an AI-powered tutoring platform that uses natural language processing and machine learning to provide personalized feedback and guidance to students.

While both companies have emphasized the potential benefits of AI, including improved efficiency and productivity, some experts have raised concerns about the impact on employment. AI technologies are expected to automate many routine tasks and processes, which could lead to job losses and disruption in the labor market.

Feature Story: How AI is reshaping the workforce at IBM and Chegg

Artificial intelligence is transforming the way companies operate, and IBM and Chegg are no exception. Both companies have adopted AI technologies to optimize their workforce, streamline operations, and increase efficiency. But what does this mean for employees?

At IBM, AI is being used to automate various tasks and processes, including customer service, marketing, and supply chain management. This has led to some job losses, particularly in roles that are highly repetitive or require low levels of skill. However, the company has also emphasized that AI has created new opportunities for employees, particularly in areas such as data science, machine learning, and AI research and development.

Chegg’s adoption of AI is focused on improving student outcomes and personalizing learning experiences. The company’s AI-powered tutoring platform uses natural language processing and machine learning to provide personalized feedback and guidance to students. While this has not led to significant job losses, it has changed the nature of some roles, particularly those related to tutoring and academic support.

Overall, AI is reshaping the workforce at IBM and Chegg, and the impact is likely to be felt across the technology industry. While there are concerns about job losses and disruption in the labor market, there are also opportunities for new roles and skills to emerge.

Opinion Piece: The ethical implications of AI adoption at IBM and Chegg

The adoption of artificial intelligence technologies by companies like IBM and Chegg raises important ethical questions about the impact on employment and society more broadly. While AI has the potential to improve efficiency and productivity, it also has the potential to disrupt labor markets and exacerbate inequalities.

The use of AI to automate tasks and processes is likely to lead to job losses, particularly in roles that are highly repetitive or require low levels of skill. This could exacerbate existing inequalities in the labor market, particularly for workers who are already vulnerable or marginalized.

Companies that adopt AI technologies have a responsibility to ensure that the benefits are shared fairly and that the potential negative impacts are mitigated. This could include investing in retraining programs for employees whose roles are being automated, as well as working with governments and civil society to ensure that social protections are in place for workers who are affected by AI-driven changes in the labor market.